Privacy Policy
Last updated: February 18, 2026
Colorado Automotive Report & Service LLC ("C.A.R.S.," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
Information We Collect
We collect information you provide directly when booking an inspection, including your name, email address, phone number, vehicle details (year, make, model, VIN), listing URLs, seller contact information, and preferred inspection location. When you visit our website, we automatically collect certain technical information through Google Analytics, including your IP address (anonymized), browser type, device type, referring URL, pages viewed, and session duration. We use cookies and similar technologies to support analytics functionality.
How We Use Your Information
We use your information to: • Schedule and perform vehicle inspections • Coordinate with sellers on your behalf • Communicate with you about your booking and deliver inspection reports • Send follow up communications related to your inspection • Analyze website traffic and usage patterns to improve our services (via Google Analytics) • Respond to your inquiries We do not use your information for automated decision-making or profiling.
Third-Party Services
We use the following third-party services that may process your data: • Netlify: Website hosting • Google Forms: Form submission processing and data storage • Google Analytics: Anonymous website traffic analysis • Stripe: Secure payment processing (when you pay via payment link) These providers process data according to their own privacy policies. We do not sell, rent, or trade your personal information to any third party for marketing purposes.
Cookies & Tracking
Our website uses cookies for the following purposes: • Analytics cookies (Google Analytics): Help us understand how visitors use our site, including which pages are visited and how long visitors stay. Google Analytics uses anonymized IP addresses. • Functional cookies: Remember your preferences during your visit (such as form progress). You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
Data Retention
We retain all business records (including inspection reports, contact information, booking details, and payment records) for 7 years from the date of service, consistent with tax and accounting requirements. Website analytics data is retained for 14 months (Google Analytics default). You may request deletion of your personal data at any time by contacting us (see below). Deletion requests will be honored except where retention is required by law or for legitimate business purposes such as tax compliance.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Form submissions are transmitted over encrypted connections (HTTPS). Payment processing is handled entirely by Stripe and we do not store your credit card information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to: • Access: Request a copy of the personal information we hold about you • Correction: Request that we correct inaccurate or incomplete personal information • Deletion: Request that we delete your personal information • Opt out: Opt out of marketing communications at any time • Data portability: Request your data in a commonly used format To exercise any of these rights, contact us using the information below. We will respond to verified requests within 45 days.
Colorado Privacy Act (CPA)
As a Colorado based business serving Colorado residents, we recognize your rights under the Colorado Privacy Act (effective July 1, 2023). In addition to the rights listed above, Colorado residents have the right to: • Opt out of the sale of personal data: We do not sell your personal data. • Opt out of targeted advertising: We do not engage in targeted advertising based on your personal data. • Opt out of profiling: We do not use your data for profiling in furtherance of decisions that produce legal or similarly significant effects. If you believe we have not adequately addressed your privacy concern, you have the right to appeal by contacting us. If your appeal is denied, you may contact the Colorado Attorney General's office.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will promptly delete the information.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website and services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about our data practices: Email: info@coloradoautoreports.com Phone: (303) 908-9815 Colorado Automotive Report & Service LLC Denver, CO 80247